Question 1

What time can I check in and out?

Accepted Answer

Check-in is from 2:00 pm and check-out is by 12:00 noon. Earlier arrivals and later departures are usually possible — ask us and we'll tell you what the day looks like.

Question 2

How many people can stay in a cottage or suite?

Accepted Answer

Two comfortably, and a third with an extra bed, which we can add to any cottage or suite. Tell us when you enquire so the room is made up before you arrive.

Question 3

Are children welcome?

Accepted Answer

Yes. Children under six stay free, and under twelve are counted as children. The gardens are a good place for them, and we'll say honestly if a particular cottage suits a family better.

Question 4

What is your cancellation policy?

Accepted Answer

Cancel more than 21 days before arrival and there is no charge. Within 21 days of arrival, the full value of the stay is retained.

Question 5

Is breakfast included?

Accepted Answer

Rates can include breakfast, half board, or all meals — tell us which you'd prefer and we'll quote accordingly. The restaurant cooks to order rather than running a buffet, so dietary needs are straightforward if you mention them in advance.

Question 6

Can you arrange an airport transfer?

Accepted Answer

Yes. Srinagar airport is about an hour away by road. Send us your flight and arrival time and we'll have a car waiting; transfers are charged separately.

Question 7

Is there parking?

Accepted Answer

Yes, free parking on the property.

Question 8

Is there WiFi?

Accepted Answer

High-speed WiFi throughout, included in every cottage and suite.

Question 9

Do you allow pets?

Accepted Answer

Not at present.

Question 10

Can I smoke?

Accepted Answer

In the designated outdoor area. The cottages and suites are non-smoking.

Question 11

How do I pay?

Accepted Answer

Settle at the property on arrival, or ask us about paying in advance. Rates are quoted in rupees and exclude GST.

Question 12

When is the best time to visit?

Accepted Answer

Each season gives you a different valley. Spring brings the blossom and the tulip garden, summer the gardens and the river at their best, autumn the chinars turning, and winter the snow with a fire lit. Tell us what you're hoping for and we'll tell you honestly whether your dates will give it to you.

Your own cottage,
by the river in Kashmir.

Cottages and suites

Private Cottages

Suites

A pool, a restaurant, a boutique

What guests actually say